hushhbaezzz | Shipping Policy

At hushhbaezzz, we know that preparing for a new arrival involves a lot of planning. We are committed to getting your nursery furniture to you safely, quickly, and without the stress.

1. Order Processing & Transport

  • Delivery Timeline: Most orders are delivered within 10 days of your purchase.

  • Quality First: Every order undergoes a rigorous verification and quality check. This processing and packaging phase typically takes 4–5 business days.

  • Holiday & Urgent Orders: Orders placed during holidays will be processed within 3 days. If you have an urgent need for your recliner, please email us at customerservice@hushhbae.com, and we will do our best to prioritize your shipment.

  • Transparency: If any delays occur (such as warehouse intake delays or logistics interruptions), we will notify you immediately via email.

  • Our Partners: We primarily partner with FedEx to ensure reliable delivery. While we do not currently support requests for specific designated carriers, we monitor every shipment until it reaches your door.

2. Shipping Zones & Costs

  • Primary Market: We currently focus exclusively on the Contiguous United States.

  • Free Shipping: We are proud to offer Free Shipping on all orders within our US service area. No hidden fees, just comfort delivered.

  • Special Circumstances: In the rare event that a location is unreachable or shipping costs are prohibitive, we will contact you via email to discuss options or assist with a full cancellation.

3. Updating Your Order

  • Before Shipment: Please check your shipping address carefully before placing your order. If you need to correct your address, change an item, or cancel an order before shipment, contact customerservice@hushhbae.com as soon as possible. A requested change or cancellation is not confirmed until our team confirms it in writing.

  • After Shipment: Once your order has shipped, we cannot change the delivery address or reroute the shipment.

  • Returns: Please contact customer service first. Return approval and a hushhbaezzz-issued return label are required before shipping an item back. For the 7-day at-home trial, return conditions, costs, and the separate 1-year limited warranty, see our Return & Refund Policy.

4. Lost in Transit (Never Arrived)

If your package is lost during transportation, don't worry. We take full responsibility for ensuring you receive what you paid for.

  • We will communicate directly with the logistics company to investigate.

  • Once a package is confirmed lost, we will reissue a brand-new, intact product to you at no additional cost.

5. Contact & Business Address

Customer Service: customerservice@hushhbae.com

Contact Address:
Room 1202, Flat A, 12/F, Efficiency house, 35 Tai Yau Street, San Po Kong, San Po Kong, KL, Hong Kong SAR

hushhbaezzz is a brand operated by Korner E-Commerce Co., Limited.

Official Website: hushhbaezzz.com